PICK A SERVICE

GUEST COMMENTS

Here is what some of our guests have to say about our services.

02 October 2017

Tarby1,Northumberland, UK

Excellent lay over

We use this hotel for a 7-hour wait we have overnight between our flights. The rooms are large, clean and supplied with everything you need for a good nights sleep and refresh before your onward journey. The efficiency of the meet and greet service is 5 star meaning we were able to get a full 5-hours sleep before our next flight. Check in was pre-completed only requiring a copy of a passport, boarding card and one signature. Excellent service would use again.

01 October 2017

khurchuk03, South Africa

Superb and recommendable

Had reservation with Dubai International Hotel and landed on the concourse B. Receptionist told me I've booked a room in a different concourse 'at A where I supposed to go there but told him I'm very tired since I'm with my baby. Receptionist Kenneth initiatively offered to transfer my room in B and even provided me a babycot even before I ask. Very helpful and courteous even assisted me to the room. Plus comfy bed and great coffee. Cheers!

31 July 2017

Magsie,United Kingdom

Great stay

Amazing hotel We stayed for 8hours waiting for a connecting flight. Clean quiet great bathroom gym facilities Definitely would recommend

30 July 2017

Siyabonga,South Africa

Excellent professional service

I was received at arrivals n taken guide to my room , wake up call given, place was 4 min walk to my connecting departure gate, excellent will use it definitely next time

06 June 2017

Anonymous, South Africa

A tranquil oasis

It was wonderful to be met as we stepped into the airport after a long bus ride from the plane. We were given a fast passage through a security check and were in our quiet, tranquil and very comfortable room with a few minutes. The staff were friendly and very efficient. The meals that are served on the executive floor are freshly prepared and very tasty.

04 June 2017

Marina Male

Excellent, convenient,super comfortable

Excellent convenient option for long hauls between flights.
Comfortable rooms with really nice beds and absolutely everything one might need. Very friendly and helpful staff!
Highly recommended! Will definitely stay again.

04 June 2017

realmofthewolf Bradford, United Kingdom

Quality Hotel

Quality hotel at a price that is not too high. Good room service food at cheap prices. A place to relax in comfort while waiting for your next flight. Meet and greet service from the gate to the hotel is excellent.

03 June 2017

Dragana S

Excelent

This hotel is wonderful, l spent there one night because l have flight tomorrow afternoon. It is on T3 and is easy to find. Staff lovely, breakfast, lunch, dinner, everything was 5 stars. Room was very big with massage chair, bathroom was big and beautiful. I will come back in this hotel every time when l need sleepover in airport. Great great great

17 May 2017

Olga M, Mumbai (Bombay), India

Great hotel, great staff

I have booked the room for my mum as she was travelling via Dubai and her connection was quite long. She doesn't speak good English, so I was I bit worried about her finding the hotel on the right concourse and being able to check in. However, everything went great. She was met at the disembarking gate, taken to the hotel, checked in and checked out without any issues at all. She had a really good stay and all the staff were very polite and helpful

16 May 2017

Snuffy2015 Melbourne, Australia

Overnight Stay between flights

I stayed here to refresh before the long haul flight to Australia. It was the best thing I could have done.
Met at the gate, taken to a lovely room, slept really well then embarked on a morning flight. I will definitely do this next time it was well worth the money and was made very easy by the friendly staff member who looked after me.

 

14 May 2017

Grayouski Jones Melbourne Beach, Florida, US

Traveling in Dubai

This is an exceptional hotel, actually better than the Radisson Blu Diera Creek, even with our upgrade at the Blu to a suite. The room was exceptional, and the food from room service was delicious and delivered hot and promptly. The person who bought us our meal, unfortunately I didn't get his name, was superb and arranged our meal, and got me an orange juice without any issues, very competently and professionally. He was great.

11 May 2017

Robin Aus

 Great staff Good location Excellent food and best of all comfortable beds!!

 

04 May 2017

get2chirips,

Excellent service

My arrival and stay in this hotel was lovely. When booking chose a room in the wrong terminal and the hotel made the changes with zero fuss. I also sent my itinerary ahead of time because i was not sure i would find it due to the size and complexity of the airport. A porter was sent to pick me up when i arrived and every amenity and service i received was excellent

04 May 2017

Shirley

A comfy stopover makes getting to Europe so much better

Shafi met us from our flight and whisked us to the hotel while efficiently organising luggage and on travel boarding passes,he was very understanding of our tiredness after the long flight from Melbourne.The room was quiet ,cool and so comfortable ,after a short sleep we were our normal selves again

04 May 2017

THAMER9

 

دبي

شئ ممتع ان يكون الفندق بجانب المطار لتخفيف عناء السفر وخصوصاً اذا كان باافضل مدن العالم وهاهو يتحقق ذلك بمدينة دبي حيث روعة هذا الفندق الذي يعد وجاهة لاستقبال العديد من رواد هذه المدينة الرائعة ،،،،،،

04 May 2017

James Andrews

Excellent.

Excellent hotel and service, perfect for a short stay over. Was greeted at the gate and taken though to hotel very quickly. Would recommend an executive room with all the benefits that come with it. :)

04 May 2017

Qasr Alkhyaar Elallus

Fantastic

All good , nice place and very convenient . I like to stay in the hotel when having a long transit time so doing in it with comfort of the Dubai inl hotel makes all the sense in the world .
the staff is fantastic and service is excellent

25 April 2017

Anonymous, Australia

Wonderful

Perfect overnight stay on the long trip from Sydney to Frankfurt. I was met on arrival and taken straight to my room inside the terminal - very quick and easy and comfortable

25 April 2017

Asmaa Saudi Arabia

Very good for a long layover

 It's inside the terminal, which makes it perfect for long transits. Comfy bed, wake up call, clean bathroom. Quiet. 
It was lovely.

23 April 2017

kevinbW9504MX Stockport

International Hotel

Excellent location, with very friendly and efficient staff. Particularly convenient when catching an ongoing flight since you don't have to clear customs and immigration, as you stay "Air side" within the airport.

23 April 2017

In_vacation_mode

Very pleasant

I used this hotel for overnight after a long flight. The best decision ever! I was very tired and being met at the gate of my flight and escorting me to the hotel is a huge PLUS. No problem at all with check-in or checkout. Staff is VERY efficient and customer-oriented. I was received with a hot towel and water. The room has everything you need for overnight. Just bring a change of clothes and you are set for your next flight.

06 April 2017

Giuseppe V, Milano

Excellent and only hotel inside the terminal

Perfectly located inside the Emirates terminal, the hotel has spacious and quiet rooms, as well as outstanding service. The ideal choice for passengers wishing to rest between connecting flights at Dubai International airport

06 April 2017

Connolbe,Sydney

Ideal for breaking a long haul flight

Very convenient, friendly and efficient. The wake up call in the morning was greatly appreciated as it meant that we could relax and get a decent sleep before the connecting flight in the morning. We have done it numerous times and will do again.

06 April 2017

118elenat396

A must for long lay-overs

We had a 9h layover and considered other hotels outside the airport. This was the best choice. No need to go through security, hire a taxi, etc. Straight from the gate to the hotel. EXCELLENT food and service. You actually have time to rest. Very clean and quiet. We hope to come back!

13 March 2017

Paul Debenham

Excellent hotel in an excellent location

Upgraded to an executive room on arrival by an efficient and friendly staff. The room was spacious, very quiet and the bed was very comfortable enabling a very good sleep albeita short time. The massage chair was an unexpected added bonus.

 

11 March 2017

Tatyana, Russia

Планирование в путешествии с детьми

Ожидание транзитного рейса скрасила остановка в отеле. Мы смогли спокойно и без вещей выйти на прогулку с детьми и погулять по аэропорту)). Во время прогулки прошлись по магазинам, поужинали, спланировали место для завтрака, нашли выход к самолёту, что тоже помогло спланировать утро следующего дня! И весело провели время на игровой площадке! Дети остались довольны, а родители спокойны! В Старбакс купили гранолу с йогуртом и фрукты в номер на вечерний перекус. Отличные воспоминания!

07 March 2017

Shasta Croft

 Rooms are amazing

I have stayed with you guys many times while transiting through Dubai International Airport and the service as well as the rooms are amazing I always recommend this hotel to people who have layovers long enough to just rest for a bit.

06 March 2017

Bob, Sequim, WA

Nice hotel within Dubai airport

Convenient, super clean with all accomodations for a good sleep before our next planr to the US.A staff member met us at our arrival from Nairobi. She guided us through the huge airport to the hotel, which was perfect for our 9-hour stay. 

05 March 2017

Ann, United Kingdom

Another pleasant interlude between flights

We always book our flights to allow us to take day flights and enjoy an overnight stay in this hotel , as the luggage is booked through to final destination that causes no problems and the meet and greet as you get off the plane is well worth booking. The Executive floor includes food and drinks and has become part of our holiday. As always the staff were excellent, polite, efficient and very welcoming. To have the facility of a gym and swimming pool is an added bonus I would certainly recommend this hotel.and will definitely be staying there again.

04 March 2017

Juan Paolo Lansang

Dubai for longer than our 10 hour layover!

Was met at the gate by our host who was very friendly. She led us through the quickest path from the gate to the hotel. When we found out that my wife had left her passport on the plane, not only were they able to contact the airline and retrieve it, but they sent us periodic updates on how the search was going. Without them, we would likely have been stuck in Dubai for longer than our 10 hour layover!

03 March 2017

Anastasia, Russia

Exceptional

Очень внимательный и приветливый персонал! Понравилось все!

 

02 March 2017

Larissa J

Conveniente para uma longa conexão

Um bom hotel para descansar enquanto espera por algum voo. Tem piscina, jacuzzi, acesso ao duty free e a vários restaurantes

23 February 2017

Kerryn Ashford-Hatherly

This was an excellent overnighter rest for interim travel

The room was sensational. We upgraded and had all meals and drinks included which was well worth it.
The location is just brilliant for a quick stop over as you can do all your duty free shopping at your leisure before your fly out again.
I will definitely be coming here again

21 February 2017

Rajneesh Misra

Executive room was really good

Executive room was really good.The staff were really good and were genuinely interested in taking care of the guests.I got literally everything that I could ask for to make my short stay comfortable..jacuzzi ,massage chair,fine wine in the lounge and most importantly, a restful sleep.Bang inside the terminal and no noise..Really good

17 February 2017

Inger Öberg

It was a great feeling

It was a great feeling to see my name on the sign the man held up as we entered the airport. It felt like "coming home" although we were only half-way on our journey to the Philippines.
The rooms were great, very good beds, the massage-chair an extra bonus. It was quiet and clean and absolutely an oasis for tired travellers.
The food was also delicious- great service.

16 February 2017

Anabelle Barker

This was fantastic.


I had a 10 hour overlay from 1am to 10 am approximately. A lovely lady collected me off the plane and guided me directly to the hotel. It was late. I was tired and very hungry.
Included in the hotel price was snacks upon arrival(yummy pasta) & breakfast (yummy fruit and eggs)
The massage chair was excellent
The bath - bliss
I didn't have time to use the swimming pool or spa as I had to sleep before 19 hour flight ... but I was very happy with my stay.
Thank you !

16 February 2017

Silje Kamille Friis

Luxurious Feeling

We spent a night at the Dubai International Airport hotel between flights going to and coming back from at trip to Africa from Europe. It was such a luxurious feeling to have a quiet room and a comfortable bed at our disposition – and to be able to take a shower in the morning before continuing our journey

10 February 2017

Dafne Crespi Damasceno

Hotel excelente

Hotel excelente para que está em área de transito (não pode sair para Dubai ou quer se manter dentro dos terminais) pelo aeroporto de Dubai e precisa fazer conexões. Se você fizer um booking com antecedência, o valor é melhor; porém você pode fazer o booking e check-in a qualquer momento, minha situação devido a uma conexão que perdi. A staff foi muito solicita na recepção, uma vez que fiz um booking para um quarto que ficava no terminal 1 e eu estava no 3 (atenção, este hotel se encontra no terminal 1 e 3 somente); eles prontamente mudaram o meu quarto para o terminal que eu estava, para não ter dor de cabeça. O quarto solicitado foi uma suíte, sendo o quarto bem espaçoso, com cadeira de massagem e cafeteira. O banheiro também é espaçoso, com produtos de marca; meu quarto não possuia banheira, o que não foi um incomodo. Este tem uma vista para dentro do terminal de embarque (o que eu achei bonito). Não tive nenhum problema quanto ao barulho de fora - sendo esses barulho do terminal e aviões. O hotel também fica bem

08 February 2017

Maracuja, Tokyo

空港と一体化したホテル

お迎えにきてくれなかったら辿り着けなかったかも!
到着は朝の7時過ぎでしたがすぐチェックインして翌朝のフライトまで20時間程滞在しました。ブラジルに着く前にゆっくりできてよかった。
ドアを開けたらガラス越しに空港の景色か広がるなかなか楽しい体験でした。
帰りも利用しようかな。

31 January 2017

Aleksei, Russia

Отличный отель если нужна стыковка с ожиданием

Чисто, уютно, просторно, комфортно. Гораздо лучше, чем любые варианты с залами ожиданий и сервисами аэропорта.

Clean, comfortable, roomy, comfortable. Much better than any of the options with lounges and airport services.

 

30 January 2017

David,UK

Exceptional

Meet and greet service from plane was excellent

30 January 2017

Anonymous United Kingdom

Wonderful

 Friendly staff, very appreciative that they meet and greet me at the gate everytime without fail. Hotel room always clean to the hghest standard.

 

29 January 2017

Michael, United Kingdom

Outstanding hotel and staff

Outstanding hotel at very convenient location. Staff and support superb. Looking forward to next visit. Very comfortable bed with very soft pillows.

28 January 2017

Pauline

If you need to stop overnight in Dubai

Treat yourself to the executive floor - wonderful

26 January 2017

Predeshan, United Kingdom

Great Hotel

The staff of the hotel wait at the disembark gate. You are escorted to the hotel. Great Service.

23 January 2017

Kim, South Africa

Happy to come back

The fact that the hotel is in the airport terminal and we did not need to go through customs to access the hotel

22 January 2017

Sugandrian, South Africa

Convenient and comfortable stay

Very convenient for overnight stopover. Staff friendly and helpful. Room spacious and comfortable

22 January 2017

George, Australia

Exceptional

22 January 2017

Debbie, Australia

Excellent service and location

Convenience and ease of access are second to none. I was collected at the gate when I got off my flight and escorted straight to the hotel

22 January 2017

Anne Mette

Great spa and good value in-room dining

Excellent location when one has a stopover - great in room dining and wonderful spa

22 December 2016

Traveller

Great spot to relax and recharge during international travel.

The meet & greet service was very helpful. They continue to be superior to the overpriced out of airport hotels.

22 December 2016

Predrag, Serbia

Excellent choice if you have a long stopover without hotel provided by the airline.

22 December 2016

Fiona, Australia

The best stopover option ever

Being met at the gate was brilliant! Also the staff were very understanding when I asked if we could take some food back to the room.

20 December 2016

Tony,UK

After a long flight (very professional )

Had a chance to get a early connection flight onward to Sydney but decided to stay in hotel over night to make sure we caught the flight in the morning.would definitely do the same again you get off the plane to be greeted by a member off staff and takes you to the hotel even had to get a metro but it was easy.Got to hotel quick easy check in just what you need after a long flight from the uk

18 December 2016

Tracy, South Africa

Fantastic

Everything was Excellent 

16 December 2016

Syed,USA

Great experience. Thanks for your hospitality.

Its worth spending,thats what I can say . Staff was very Courteous.

12 December 2016

Karen

Excellent location for a stop over

Very happy - was met at arrivals and guided through the airport. Room comfortable and clean - and quiet. Very little noise considering location Would use this hotel again

26 November 2016

Alexey P

When you have more the 2 hours shift

We stay here more than 4 hours. There is well equipped playground in the west part of the airport. Also it is find free of charge baby stroley here. Be careful of the ambient temperature here. Seems it is always around 20C here.

26 November 2016

Georgeallan

The lounge staff are awesome

Karen in the executive lounge has made me and my friends' short stay memorable. She and her team go all out to make you comfortable. Keep up the great work Karen and team. The rooms are also clean and comfy

26 November 2016

230annyc

 

Feels like flying first class!

Because of a late plane, I missed my flight to Los Angeles and got to stay overnight in this very world-class place. I wish there had been time to see more of Dubai than the airport, but after a long travel day it felt great to take a shower, snuggle into a cozy robe and have a cup of tea. Staff is wonderful, the room is beautiful, quiet and comfortable, and it has everything you need for an overnight between hemispheres. This stopover made up for not flying first class. Wish I could have slept in a little more, but I loved waking up only minutes from my gate!

25 November 2016

665fatimam Abuja

The place, the people and the environment completely great

The place is quite good and marvelous which make me wanting to hang there when ever next am traveling, the location and the services are quite ok and great. With the hope i'll get special discount when I logged in on my next trip.

25 November 2016

lgraille, Paziols,

Congratulations to the professional staff

Excellent location, excellent services and efficiency.
Hotel staff waiting for you at the exit from the plane indicates the high quality of the welcome.
Rooms are quiet, WiFi is fast.
No doubt that Concourse B of Dubai International Hotel will see me again!
Thanks to all the staff.

25 November 2016

Sudheer B Hyderabad,

Best Place for transit Passengers at Dubai airport

everything was good, Hotel staff greeting as soon you come of your flight to check in , room cleanliness to comfort everything is excellent.
i checked in midnight, check in was easy slept well and checked out next day morning.

25 November 2016

Arekaa, Ras Tanura

Great location, convenient with excellent staff

Couldn't fault the hotel - Excellent location if you are transiting through Dubai and have a long stop over. Staff make the hotel as really helpful, friendly and supportive of your requests.

Room clean and tidy and my wife was really praised the quality and comfort of the bed

Will defintiely stay again

24 November 2016

camillarossingj, Copenhagen

Excellent place to rest between flights

The service was excellent all the way from the gate where I was welcomed by Miss Waruni who guided me smoothly through the terminal to the Hotel and to the check-out the next morning. The room was perfectly clean and had all I needed. Especially the luxurious bed and the soothing shower. I made myself a relaxing cup of Chamomile tea and enjoyed a truly restful sleep that made my onward journey so much easier and enjoyable.

23 November 2016

Ioannaalexopoulos, Wollongong

Great Transit Hotel

This is the 4th time I have stayed with the Dubai International Hotel and couldnt be happier. The staff were amazing, helped us out so much with making our way around the airport when our terminal changed last minute. The hotel was clean and tidy and very comfortable. Look forward to heading back again soon.

 

22 November 2016

Vicki E, Eugene, Oregon

Very nice hotel room and service in Dubai Airport

I needed a place to sleep while waiting for a connection between Dubai and Seattle for an 11 hour layover. This hotel was fabulous! I had a wonderful shower and a good night's sleep. You should understand that many flights come into Dubai into Terminal 2 and then require a very long bus ride to get to Terminal 3 where the international flights arrive and leave. The hotel is in Terminal 3 which has three concourses. You might not know which concourse you arrive or depart from, but the hotel staff are very accommodating and will change your reservation to help you. You might arrive in Dubai and not know where your gate is for departure to the US is--but they will will help you. Nothing in the room's bar but beer so if you want hard liquor or wine, you will need to go to the bars in the airport. I totally enjoyed my stay in the hotel and would recommend it highly

 

21 November 2016

Jens Vagn R, Copenhagen

Perfect hotel for a good transit experience

Perfect location and easy to access. Great for relaxation for longer transits when travelling to / from Europe to final destination. The staff is making the entire stay easy and simple. I will recommend this hotel.

21 November 2016

Bertram M, Island of Malta

Rest and refresh

An excellent way to rest and refresh after a long haul flight. The airport hotel stay turned the flight connection duration into a very pleasant experience. Room was very clean and comfortable. Wake up call was punctual.

 

21 November 2016

omarjamil694 Riyadh

Convenient Stay

The hotel is very conveniently located from the arrival and departure gates. If you get the hotel staff to meet you at the arrival gate, then they quickly whisk you through the security checks and bring you to the hotel. The rooms are spacious and it is a good opportunity to catch a few hours of sleep and a shower.

 

12 October 2016

annebD3449MQ
East Victoria Park

“Excellent”

I stayed for only a few hours but it eas a great experience. A staff member was waiting at the gate on arrival in Dubai and whizzed me through customs quickly. The room was very spacious with everything in it you would expect from a 5 star hotel. Very clean, very nice shower and super comfortable bed with awesome pillows!

12 October 2016

davidtI8219HU
Leumeah

"Great place to stretch out between flights”

The hotel service is excellent. The beds and pillows are particularly comfortable. The room was spacious and very clean. My only negative comment is that I consider it very expensive for 4.5 hour stay between flights. Other airport hotels have the ability to book in six hour blocks.

10 October 2016

juliebO4959VF
Beaconsfield

Great Hotel!

A very convenient hotel to stay at . You don't have to go through customs and you remain as a passenger in transit. The hotel and their staff are exceptional. The service they provide by escorting you from the plane to the hotel is great.

24 September 2016

lamia122
Casablanca, Morocco

My wife and were in transit in Dubai. We had 7 hour stop before our next flight, so that was a nice place to relax, have some rest and have a shower. We where really well received at the Hotel. A member of the staff was waiting for us at the plane exit to lead us to the hotel. Short but great expérience!!

21 September 2016

David F
Sydney, Australia

When we arrived in Dubai from Venice we were met at the gate by Kristine from the hotel. She escorted us through the security by the fast track lane to our hotel. She did all the check in processing and then took us to our room.

All I can say is that it was first class service, oh and we were on an economy ticket so it had nothing to do with flight class.

The hotel room was excellent and we had 24 hours to sleep shop and drink before our flight home. Also we had a baggage issue and kristine sorted that too. It's been a great experience and highly recommend.

21 September 2016

Yarragon

Staying overnight in the Dubai International Hotel in between flights home allowed us to rest well before the long haul to Melbourne. The hotel was a pleasure to stay in and staff were extremely helpful and courteous. Definitely recommend this option if you have the time!

21 September 2016

Footloo

This hotel is the way to go if you can't face the 23hr flight from east coast Aus to the UK. A totally painless stopover though pricey. The meet and greet at the gate was the best! I don't think I would have been able to find the hotel without him. Dubai airport is VAST and there is a hotel in each concourse. I had booked into C but my plane landed in A. Apparently a 45 min walk away. My meeter (for want of a better word) changed my booking without any bother. Be warned - you cannot access your luggage as you don't go through customs and immigration, so make sure you have anything you need in your carry-on.

21 September 2016

Ian M
Baku, Azerbaijan

Have used this hotel before and liked it, used the pick up service this time, the hotel met me off my flight took me straight to the reception and I was checked in within 5 minutes, in my room within 20 minutes from my flight. I was in concourse B and hotel above, therefore your walk could be longer if 'A' or 'C' gates. Rooms was a good size and clean and tidy but i just wanted sleep, black out curtains and didn't heard any noises from the terminal below. Ordered a wake up call, called on the dot and left 6 hours later.

Dubai International Hotel | Terminals 1 and 3

P. O. Box 35566 | E: reservations@dubaiintlhotels.com

T + 9714 224 4000 F + 9714 224 5955